2024-2025 General Catalog

Learner Support Services Department

The Learner Support Services Department augments the educational experience of learners by providing diverse learner- centered programs and services that foster leadership development in a growing global society. The resources and programs that make up the Learner Support Services Department are designed to provide essential services, many of which are vital for learner success. Our departments include Learner Support and Disability Services. The Learner Support Services Department also handles and resolves learner disputes. All divisions, programs, and processes are geared toward fostering opportunities for learners to enhance and expand their educational experience.

Academic Advising

Academic advising at CalSouthern is an integral part of the educational experience. Learner Support Services enhances the academic experience through personalized support, facilitates a collaborative environment for learners to achieve their academic and professional goals, and promotes a standard of academic integrity and an appreciation of diversity.

The Learner Support Services department is comprised of Academic Advisors who provide guidance in planning the learner’s educational program, assist in the facilitation of course registration, and help the learner understand and navigate university policies and procedures. Learner Support Services encourages and supports learners as they progress through their academic programs and provide a one-on-one approach to advising should questions or issues arise during the process.


Support Service Referrals

Hotlines/Self-help Support Groups

Note: The listed telephone numbers may be subject to change. Hotline information/referral numbers are for reaching those that can provide crisis counseling, refer callers to local agencies, and provide information and/or printed materials.

AIDS

(800) 243-2437

Al-Anon for Families of Alcoholics

(800) 344-2666

Alcohol & Drug Abuse Hotline

(800) 729-6686

Alcohol and Drug Addiction

(800) 992-4414

Alcohol and Drug Helpline

(800) 821-4357

American Foundation for Suicide Prevention

9-8-8

CDC AIDS Info

(800) 342-2437

Cocaine Anonymous

(310) 559-5833

Families Anonymous

(800) 736-9805

Families of Alcohol/Drug Abusers

(888) 418-0031

Family Support Network

(240) 403-1901

Gay & Lesbian National Hotline

(888) 843-4564

Narcotics Referral Hotline

(800) 711-6375

National Child - At Risk Hotline

(800) 792-5200

National Child Abuse Hotline

(800) 422-4453

National Council on Alcoholism and Drug Dependence Hotline

(800) 622-2255

National Domestic Violence Hotline

(800) 799-7233

National Drug and Alcohol Abuse Treatment Referral

(800) 662-HELP (4357)

National Help Line for Alcohol and Substance Abuse

(800) 784-6776

National Mental Health Association

(800) 969-NMHA (6642)

National Sexual Assault Hotline

(800) 656-HOPE (4673)

National Suicide Prevention Lifeline

(800) 273-8255

National U.S. Child Abuse Hotline

(800) 422-4453

Planned Parenthood Hotline

(800) 230-PLAN (7526)

Poison Control

(800) 222-1222

United Way

(703) 836-7112

 

Disability Services

CalSouthern recognizes and accepts its responsibilities under the Americans with Disabilities Act of 1990 (ADA) and the ADA Amendments Act of 2008, prohibiting discrimination on the basis of disability and requiring the University to provide reasonable accommodations to learners with documented disabilities in all University programs and activities. To receive any reasonable accommodation(s) for a learner’s disability, learners must complete the CalSouthern accommodation process at least two weeks in advance of their course start date. To complete the process in time, they will need to begin gathering the required documentation as soon as possible.

Learners must self-disclose their disability, request accommodation, and submit the necessary documentation to the University Disability Services Office. Learners will need to acquire the necessary documentation to receive disability accommodations.

Accommodations are provided only after the process has been completed and do not apply to courses previously taken. Courses begun at CalSouthern prior to a request for an accommodation will not be considered for re-evaluation of grades. For more information, please contact the University Disability Services Coordinator at disabilityservices@calsouthern.edu.