Cancellation and Refund Policies

Cancellation Policy

A learner who cancels their Enrollment Agreement within 72 hours (until midnight of the third day excluding Saturdays, Sundays, and legal holidays) after signing the Agreement will receive a refund of all monies paid. A learner who cancels after 72 hours but prior to the learner’s first day of scheduled course attendance will receive a refund of all monies paid, except for the nonrefundable Application Fee. If the Enrollment Agreement is not accepted by the University or the University cancels the Agreement prior to the first day of the course attendance, all monies, including the Application Fee, will be refunded. All requests for cancellation must be made in writing to Admissions@calsouthern.edu.

New Online Undergraduate Learner

A new undergraduate learner, defined as one entering CalSouthern or an affiliated institution for the first time with less than 24 online college credits that is enrolled in a fully online program, may elect to withdraw from CalSouthern at any time during the first 21 days of the first course without incurring any tuition or fees by withdrawing from CalSouthern in accordance with these requirements. Specifically, an eligible learner intending to withdraw must submit a written notice that they are withdrawing from CalSouthern to Registrar@calsouthern.edu. An eligible learner is considered conditionally enrolled during this 21-day period.

Refund Policy

After the tenth day of the term, no refunds or adjustments will be made for learners who drop individual courses but are otherwise enrolled at CalSouthern. Prorated refunds are made for learners who withdraw or are withdrawn from the University if they have completed 60% or less of the term. All refunds are based on the amount due for the current courses and previous courses attempted at the time of withdrawal, not the amount the Learner has actually paid. There are no refunds when the learner completes courses or the entire program within a shorter time period. Refunds will be issued in United States dollars. When a Learner withdraws from CalSouthern, they must submit a written request to Registrar@calsouthern.edu.

Timing

The cancellation or withdrawal is effective when the request is made. The University will pay any refund due under the terms of the refund policy within 45 days of receiving the written request. The learner is responsible for paying any amount due the University as a result of an underpayment.